Business Intelligence’s Self-Service Tools Evaluation

نویسندگان

چکیده

The software selection process in the context of a big company is not an easy task. In Business Intelligence area, this decision critical, since resources needed to implement tool are huge and imply participation all organization actors. We propose adopt systemic quality model perform neutral comparison between four business intelligence self-service tools. To assess quality, we consider eight characteristics eighty-two metrics. built methodology evaluate BI tools, adapting model. As example, evaluated tools that were selected from platforms, following rigorous methodology. Through assessment, obtained two with maximum level. obtain differences them, more restrictive increasing level satisfaction. Finally, got unique level, while other one was rejected according rules established works well for type software, helping detailed analysis final be used implementation.

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ژورنال

عنوان ژورنال: Technologies (Basel)

سال: 2022

ISSN: ['2227-7080']

DOI: https://doi.org/10.3390/technologies10040092